"I spent last week at my condo. This was my first time there since your company started managing our property. I want you to know I was absolutely thrilled at the way it looked. First, it was clean. The towels were arranged nicely, the bathroom soaps were neat, the pillows on the furniture were arranged, and the balcony furniture was angled slightly differently and looked so welcoming! Also, it’s nice receiving a monthly payment without having to beg for it. These are all things that didn’t happen with my prior management company. I’m so pleased to be with your company. Please pass along to housekeeping my thanks. I truly appreciate theirs and your efforts in running such a professional company all while being so easy to work with.”